Frequently Asked Questions (FAQ)
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General
What is ArCon?
ArCon is a user-friendly 3D design and visualization software developed for architecture and interior design.
Which industries can use ArCon?
ArCon is ideal for architects, interior designers, furniture manufacturers, and professionals in the construction sector.
What are the key features of ArCon?
Easy-to-use interface, industry-specific functions for fast 3D design, realistic visualization, a comprehensive product catalog, and the integrated V-Ray render engine.
What advantages does ArCon offer compared to competitors?
ArCon stands out with its intuitive interface and powerful 3D design capabilities. It is easier to learn and delivers results faster than many alternatives. Unlike other software limited to single-room design, ArCon allows you to create complete architectural projects—from floor plans to full interiors—within a single program.
Why is ArCon preferred over other software?
Because it combines an advanced drawing environment, ease of use, affordable licensing price, and reliable technical support, making it one of the most preferred solutions in the industry.
How do I install ArCon?
After purchasing a license, you will receive the installation files and setup instructions. Simply follow the steps provided to complete the installation easily.
Usage & Training
Can I design only interiors with ArCon?
No. ArCon allows you to design not only interiors, but also exteriors, building facades, and landscaping projects, offering a complete range of architectural solutions.
Is it difficult to learn ArCon?
Not at all. Thanks to its user-friendly interface, you can quickly learn the basics. We also provide detailed training videos to support your learning process.
Can I get training for using ArCon?
Yes. Our training videos and guides will walk you through the software. In addition, our support team is always ready to answer your questions.
What are the advantages of training videos?
Learn at your own pace: Pause, replay, and review anytime.
Visual learning: Video and audio content make concepts easier to understand.
Accessibility: Available online, anytime, anywhere.
Hands-on practice: Step-by-step demonstrations show exactly how to use the software.
Can I add my own products to the catalog?
Yes. You can integrate your own custom products into ArCon and use them in your projects. We provide detailed guidelines on how to do this.
Can I create renderings with ArCon?
Yes. ArCon includes powerful tools for producing high-quality, photorealistic renderings.
How long does the rendering process take?
Render time depends on the size of the project and your computer’s performance. However, ArCon’s optimized render engine ensures fast results.
Do I need an additional plugin for rendering?
No. ArCon comes with the V-Ray render engine integrated, so you don’t need to purchase or install anything extra.
Technical Support
Which operating systems does ArCon run on?
ArCon is compatible with Windows operating systems. For Mac users, we recommend using a virtual Windows environment.
What are the minimum system requirements?
Operating System: Windows 7, 10, or 11
RAM: Minimum 4 GB (8–16 GB recommended)
Graphics Card: OpenGL-supported graphics card (minimum 1 GB recommended)
Storage: At least 20 GB free space for installation, catalogs, and projects
Interfaces: 1 free USB port
Internet & Support Tools: Internet connection required for remote support. A remote control program must be installed to enable remote access.
The specifications above are the minimum requirements to run ArCon efficiently. A more powerful system will deliver higher performance.
Can I get technical support?
Yes, we provide technical support for licensed users. Please contact us for assistance.
Are updates free of charge?
Yes, updates are free for one year from the date of purchase.
Do older version users get a discount when upgrading?
Yes, existing users receive a special discount when upgrading to the latest version. Contact us for details.
Can I continue using my old version without upgrading?
Yes, you can continue using your current version. However, you will not have access to new features or catalog updates.
Will I lose my projects when upgrading to a new version?
No, your projects are fully compatible with the new version and can be transferred without issues.
In which languages is customer support available?
Our customer support is available in English and Turkish.
Licensing
Which versions of ArCon are available?
ArCon is offered as a single full-featured version, giving you access to all tools and functions without limitations.
Can I use ArCon on multiple devices?
Yes. ArCon is licensed with a USB dongle, allowing you to use it on different computers. For details, please contact us.
Is the license permanent or time-limited?
ArCon is sold as a lifetime license. As long as your hardware and operating system remain compatible, you can continue using the version you purchased without restrictions.
Is a network license available?
Yes. ArCon offers multi-user network licenses, ideal for companies and teams working collaboratively.
Can I purchase licenses for multiple users?
Yes. We provide multi-license packages as well as enterprise solutions tailored for larger teams.
Does ArCon require an internet connection to run?
No. ArCon works offline and does not require a permanent internet connection. However, internet access is needed occasionally for updates and support.